Overview
Position: Customer Support Specialist
Province: All Provinces
Experience: 2 years
Posted: 12 January 2026
Expires: 03 February 2026
Salary: R10000 pm
About the company
MTN is a leading telecoms provider in Africa, headquartered in Johannesburg, offering mobile, fintech, and enterprise services.
Eligibility Criteria
Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.
- Reliable transport or ability to commute
- Willingness to learn new skills
- Previous work experience (if required)
- Proof of references or recommendation letters
- Clear criminal record
Documents
Reference letters and transcripts provide credibility and evidence of past performance.
- Medical certificate or disability proof (if applicable)
- Motivation letter or Cover letter
- Proof of residence
- Reference letters
- Tertiary transcripts or qualification certificates
Duties and Responsibilities
Employees are responsible for completing assigned tasks that support company objectives.
- Supporting colleagues when needed
- Completing assigned tasks on time
- Following company policies and procedures
- Meeting performance targets or KPIs
- Handling customer queries or complaints
Required Skills
Problem-solving and adaptability are essential for handling challenges in dynamic environments.
- Problem-solving
- Adaptability and flexibility
- Computer and digital literacy
- Teamwork and collaboration
- Leadership potential
Please Note:
Interviews & Tests - Selected candidates may attend one or more interviews, online or in person, and sometimes complete skills tests.
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