Overview
Position: Customer Support Specialist
Province: Northern Cape
Experience: 2 years
Posted: 26 March 2026
Expires: 20 April 2026
Salary: R12000 pm
About the company
MTN is a leading telecoms provider in Africa, headquartered in Johannesburg, offering mobile, fintech, and enterprise services.
Eligibility Criteria
Applicants must meet minimum education, experience, and eligibility standards to qualify for roles.
- Previous work experience (if required)
- Reliable transport or ability to commute
- Relevant qualification (matric, diploma, or degree)
- Clear criminal record
- Ability to follow instructions
Documents
Reference letters and transcripts provide credibility and evidence of past performance.
- Reference letters
- Proof of income (parents or guardian)
- Portfolio of work or certificates of achievements
- Motivation letter or Cover letter
- Bank account confirmation letter
Duties and Responsibilities
Job duties often include teamwork, reporting, and customer service responsibilities.
- Following company policies and procedures
- Maintaining workplace safety standards
- Supporting colleagues when needed
- Using company tools, systems, or software correctly
- Managing schedules or deadlines
Required Skills
Technical knowledge and attention to detail improve efficiency and accuracy in daily tasks.
- Computer and digital literacy
- Creativity and innovation
- Customer service skills
- Conflict resolution
- Attention to detail
Please Note:
Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.
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